1. Acceptance

By accessing and using plazahotelvacaria.com.br, you agree to these Terms of Use. If you do not agree, we recommend that you do not use the site.

2. About the site

This site is institutional and informational. It presents Plaza Hotel Vacaria, its rooms, services and information about the town, and provides channels for reservation requests.

3. A reservation request is not a confirmed reservation

Sending the contact form or starting a conversation on WhatsApp constitutes a request. A reservation is only considered confirmed after an express reply from our team confirming availability, rates and conditions.

4. Rates and availability

Nightly rates vary by season, length of stay and availability. This site does not display a fixed price list. Current conditions are provided when you contact us.

5. Site content

All content — text, images, logos, visual identity and structure — is owned by or licensed to Plaza Hotel Vacaria and protected by intellectual property law. Total or partial reproduction without prior written authorisation is prohibited.

6. External links

The site may contain links to third-party sites (such as Google Maps, Instagram and WhatsApp). We have no control over the content and practices of those sites and are not responsible for them.

7. Limitation of liability

We strive to keep information correct and up to date, but we do not guarantee it is always free of errors or omissions. Information about the town, distances and events is provided for reference and may change.

8. Site availability

We may temporarily suspend access to the site for maintenance or technical reasons, without prior notice.

9. User conduct

It is prohibited to use the site for unlawful purposes, attempt unauthorised access to systems, send offensive content or take any action that harms the operation of the site.

10. Governing law

These Terms are governed by Brazilian law. The courts of the District of Vacaria, RS, Brazil, have jurisdiction over any dispute.

11. Contact

Questions about these Terms: reservas@plazahotelvacaria.com.br